Customer
Onboarding
1 Info
2 Device
3 Configure
4 Save

Customer information

Tell us who we're setting up. All fields except secondary phone are required.

Which device?

Some features differ between iOS and Android. We'll tailor what's available.

iOS / iPhone
iPhone Filter — supervised profile
Android
Android Filter — Device Owner mode

Tier — apply a saved preset, or create your own

Tiers let you create reusable presets. Define a tier once (e.g., "Lakewood Mesivta defaults" or "Family with teens"), apply to any customer's onboarding. Tiers store iOS and Android defaults separately so the same tier works across devices. Tier sets defaults; you can still adjust per customer at the next step.

Saved Tiers
No tiers saved yet. Create your first tier using the form on the right — define defaults once, apply to any customer.
Create New Tier
iOS defaults: none selected
Android defaults: none selected

Starter protection

Two simple defaults ship on the iPhone profile now. The customer fine-tunes everything else later in their access center — onboarding stays simple on purpose.

Browser · web filtering DNS standard

Standard — blocks adult + gambling

The KolBo profile pins the iPhone to KolBo's encrypted DNS with the standard content filter on: adult and gambling are blocked out of the box. Clean, safe, and quiet for day one.

The customer can tighten this later — add categories, stricter levels, per-site rules — from their access center. Nothing to pick here.

Apps · App Store Open for now

App Store: open for now

The App Store stays open on the device at onboarding. The customer can install what they need today.

App curation (an approved-app set) is being figured out and is coming — it will land in the access center, not here.

Review & save

Confirm the configuration. The file downloads automatically after you save.

Customer
Configuration
Provision now — LIVE

Creates the account on the spot and gives you a login to hand the customer before they leave. Pick the protection level: